Back
DiscussionHotel warning – our experience.
Vetted field logs

From the field

  • Discussion
  • Visited: Dec 20

Hotel warning – our experience. Hoi An: AIRA Boutique HotelJust wanted to...

Hotel warning – our experience.

Hotel warning – our experience. Hoi An: AIRA Boutique HotelJust wanted to share our experience in case it helps other travelers.We stayed at a beachfront hotel (paid about $136/night) and were quite disappointed. The location is good, but it’s not very quiet – there’s a restaurant next door with drunk guests and barking dogs, and a karaoke beach bar in front.The biggest issue was the hotel maintenance and service. The pool area is very run down: muddy/sandy deck, dirty and broken chairs, and pool houses with deteriorated palm roofs where blue plastic is visible underneath. Every morning we had to ask staff to clean the chairs, which should really be done before guests arrive.Service was also disappointing. When we raised our concerns, the hotel first offered to pay the transfer to our next hotel, but after learning we were going to Hue they changed it to only paying half ($29). Considering the price we paid per night, this felt quite unreasonable.Our attic room was spacious but dark, no beach view (blocked by buildings), and we initially had no hot water until asking them to turn it on.I’ve traveled a lot across Asia and honestly this was below the standard of most hotels in this price range. The room cleaning staff were kind, but overall we felt our concerns were not taken seriously by management.Just something to keep in mind if you’re looking for accommodation in the area.Best,

107 thoughts on “Hotel warning – our experience.

  1. United StatesUnited States
    Donna Calitri Soto
    says:

    Da lat, 5 star hotel! Less than 100.00 per night excellent service and a morning buffet that was incredible! Or daughter in law and her family went there as children and wanted us to see it.

  2. United StatesUnited States
    Donna Calitri Soto
    says:

    Have your child marry into a Vietnamese family…they were gifted the family home in Nah Trang…

  3. AustraliaAustralia
    Gina Wootton
    says:

    We stayed at air bnb and booking.com propertys across Asia and have never had a problem. Dont forget your not in uk, europe or other destinations so its not going to be pristine

  4. CanadaCanada
    Lisa Campi
    says:

    We have stayed here and loved our stay . The B Block is great much newer and has its own pool

  5. AustraliaAustralia
    Alison Willis Blenkinsop
    says:

    We were there this time last year & couldn’t fault it

  6. United StatesUnited States
    Mia Lee
    says:

    Thanks for the warning and sorry for the mean comments. People sucks

  7. CanadaCanada
    Teresa Luki
    says:

    No helpful unless you put a review on google or on the app where you booked your hotel room. This will be buried in facebook comments within twenty four hours.So no not helpful. Important to look at all reviews before booking a hotel.Maybe you missed something

Leave a Reply

Your email address will not be published. Required fields are marked *

Avatar


Share your experiences or just ask people a question? Click to see the community

Don't show again
What's on your mind?
Choose your post type

Discussion

Got a question or an idea you want to discuss? Start a discussion here to get opinions and connect with other members.

Guest Post

Have a story, valuable experience, or a detailed guide to share? Contribute a high-quality article to enrich our community.

Your Post's Journey

To ensure quality, all new posts are not immediately visible on search engines like Google, Bing... Our team prioritizes reviewing high-value, insightful posts to feature publicly. You'll receive a notification when your contribution is selected!

Report Content

Create Story
×

Choose your preferred language for localized experiences: