Back
DiscussionHotel warning – our experience.
Vetted field logs

From the field

  • Discussion
  • Visited: Dec 20

Hotel warning – our experience. Hoi An: AIRA Boutique HotelJust wanted to...

Hotel warning – our experience.

Hotel warning – our experience. Hoi An: AIRA Boutique HotelJust wanted to share our experience in case it helps other travelers.We stayed at a beachfront hotel (paid about $136/night) and were quite disappointed. The location is good, but it’s not very quiet – there’s a restaurant next door with drunk guests and barking dogs, and a karaoke beach bar in front.The biggest issue was the hotel maintenance and service. The pool area is very run down: muddy/sandy deck, dirty and broken chairs, and pool houses with deteriorated palm roofs where blue plastic is visible underneath. Every morning we had to ask staff to clean the chairs, which should really be done before guests arrive.Service was also disappointing. When we raised our concerns, the hotel first offered to pay the transfer to our next hotel, but after learning we were going to Hue they changed it to only paying half ($29). Considering the price we paid per night, this felt quite unreasonable.Our attic room was spacious but dark, no beach view (blocked by buildings), and we initially had no hot water until asking them to turn it on.I’ve traveled a lot across Asia and honestly this was below the standard of most hotels in this price range. The room cleaning staff were kind, but overall we felt our concerns were not taken seriously by management.Just something to keep in mind if you’re looking for accommodation in the area.Best,

107 thoughts on “Hotel warning – our experience.

  1. VietnamVietnam
    Henry Nguyen-Hoai
    says:

    $136 a night should be for a 5 star hotel, beachfront or not. That’s a bs price and you got taken. I paid $22 a night for a beach front hotel in Nha Trang. Hoi An beach can’t be 5 times better than Nha Trang’s. In don’t care how good or nice this hotel is – for that price they need to do better service than what was described here.

  2. AustraliaAustralia
    Christopher Fulton
    says:

    Appreciate the review as we are visiting on our trip. We will stay away.

Leave a Reply

Your email address will not be published. Required fields are marked *

Avatar


Share your experiences or just ask people a question? Click to see the community

Don't show again
What's on your mind?
Choose your post type

Discussion

Got a question or an idea you want to discuss? Start a discussion here to get opinions and connect with other members.

Guest Post

Have a story, valuable experience, or a detailed guide to share? Contribute a high-quality article to enrich our community.

Your Post's Journey

To ensure quality, all new posts are not immediately visible on search engines like Google, Bing... Our team prioritizes reviewing high-value, insightful posts to feature publicly. You'll receive a notification when your contribution is selected!

Report Content

Create Story
×

Choose your preferred language for localized experiences: