DO NOT USE THIS COMPANY!! We were told it takes 3 hours from Tam coc to ha long bay. Driver was 1 hour late picking us up. Further more driver is rude and reckless. Stops along the way to pick up locals, pick up and drop off packages and stops to see his friends. Turned into a 6 hour journey. Booked through 12go and was told this is the best service around, paid extra for premium. Save yourself the hassle and choose a different operator.

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Do not use 12go
Thank you for the heads up!
Appreciate the tip.
We had the same sort of thing from Ta Hein to Chau Doc. We were supposed to be on a bus and were “prompted to go on the van”. I inquired with 12togo and they said we should have been on the bus. The van had locals on and off as well as stops for deliveries. It was fine and we made it but not what we paid for.
Thank you so much for sharing, much appreciated lovely xxxxxxx
You should have a private car.
Thank you for the warning.
I’ve had good luck so far with Daytrip.com
The reviews are terrible and that says a lot in Vietnam where many are coerced to give 5 stars
Airport Pick up and drop off I booked through my hotel, the rest I booked through get your guide for tours and private vehicles. Hard to trust recommendations, I’m sure some are legit and honest but booking trusted website online avoid something like this.