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Please help !! I’m applying for my visa and I keep getting the message…

Please help !!I’m applying for my visa and I keep getting the message…”Portrait phot was captured from another source. Your application may be rejected. Please upload another photo.”I’m doing it on my phone, the photo was taken on my phone 5 minutes earlier. I had to resize the photo so it was the right size for the upload. Why is sit saying this? I tried on my computer too, same thing. But I did also get a tick and a 76% match of the portrait to my passport image. What am I doing wrong? 😭 Any help would be so appreciated. Thank you in Advance.

13 thoughts on “Please help !! I’m applying for my visa and I keep getting the message…

  1. VietnamVietnam
    PeacefulHedgehog4994
    says:

    I had this happen. I ended up taking snip its of both files and saved them, then uploaded it and it went through

  2. GermanyGermany
    Onur Karatmanli
    says:

    Agree with Maree Nergiz Yüksel. Take two photos consecutively on your phone and that should work ie one passport and one portrait.

  3. CanadaCanada
    Maree Vincent
    says:

    Hi ya, this happened to me too. We found the photos of yourself and the photo of your passport need to be taken on the same device (that is your phone). When we did this it worked. Good luck.

  4. AustraliaAustralia
    Lorraine Fullwood
    says:

    We only got about 70% and the applications went through fine, approved in 3 days

  5. United StatesUnited States
    Vijay Kumar SG
    says:

    Use Canava remove your background… and save the copy .. make sure atleast 82% picture…

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