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I took a pic of our passport photo, cropped it & used that.
Our first application got denied because the photo is the same as our passport and so we resubmitted with a different photo and got our evisa in 5 days.
I literally took a selfie with a white background wall, and typical no smile and it work.
You can take photo yourself. Vietnamese is surname middle name first name. Yours must be the same as your passport and you said that. Surname first name middle name.
Selfie worked for me
Contact an agent save yourself the worry. Katie Vo is the best