Monday i did apply for a E Visa , got an mail with “Portrait photograph incorrect (do not use passport photograph).”.
Now am trying a different photo and i got this “Portrait photo was captured from another source. Your application may be rejected. Please upload another photo, Match is 74%”
The photo in my passport is 8 years old, so there will be a difference with a newer photo, what to do and what do they mean by , Portrait photo was captured from another source????
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” Portrait photo was captured from another source. “
Well, you could just consider that acknowledgement, and commendation, that you used ‘another source’. 🙂
“Your application may be rejected. Please upload another photo “
This l would put down to ‘lost in translation’ / poor website programming.
Just ignore, and proceed / send / pay.
Scott
“what to do ?”
Nothing.
Ignore it.
ok i do get the recent photo idea.
But i still get this when using a other picture ” Portrait photo was captured from another source. Your application may be rejected. Please upload another photo ”
What does this mean and what to do ?
The portrait photo cannot be your passport photo.
Take a selfie (against a plain light coloured wall), upload that, and as said, it doesn’t even have to come close to ‘100%’.
Scott
“Yes I did that”
The idea is to upload a recent photo.
The recent photo is not going to be 100% with the eight year old image in your passport.
Folks here have reported success with 40% match, or less.
Edited: 3:32 am, January 14, 2026
Yes I did that but not approved….
I think, but it’s more a guess, they mean ” other than the passport” .
I think I read somewhere that people who use the same picture for the visa application which they used for their passport get a ” 100% match”.
Thx , but what do they mean by “Portrait photo was captured from another source” ? Its always from a other source or ….?
“Please upload another photo, Match is 74%””
It’s okay, don’t worry.
Ignore the warning.
Has been discussed here many times.
Monday i did apply for a E Visa , got an mail with “Portrait photograph incorrect (do not use passport photograph).”.
Now am trying a different photo and i got this “Portrait photo was captured from another source. Your application may be rejected. Please upload another photo, Match is 74%”
The photo in my passport is 8 years old, so there will be a difference with a newer photo, what to do and what do they mean by , Portrait photo was captured from another source????